Gnana Sugirtham, S (2021) An Analysis of Consumer Satisfaction towards Online Food-Ordering Apps. An analysis of consumer satisfaction towards online food�ordering apps. International Journal of Economic Perspectives, 15 (1). pp. 146-153. ISSN 1307-1637 I

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Abstract

he rapid growth of online food delivery services has
increased very traditionally in the replacement of offline restaurants.
This study revealed about youngsters are coming up with innovative
concepts to counterpart untouched concerned area of consumers,
which is being an important reason for the success of a business
nowadays. The objective of the study which shows customer
satisfaction & being an awareness of ordering food through various
apps. This research paper has many aspects of online food sites.
Different services are given by application that makes consumers
happy & satisfied. The research concluded that customer who lives in
the rural area is also satisfied by using the online food ordering
website is bright, facilities, comfort, user-friendliness are the key
feature of online website success.

Item Type: Article
Uncontrolled Keywords: counterpart, customer satisfaction, food ordering app, user-friendliness.
Divisions: PSG College of Arts and Science > Department of Commerce
Depositing User: Mr Team Mosys
Date Deposited: 25 Apr 2022 04:41
Last Modified: 25 Apr 2022 04:41
URI: http://ir.psgcas.ac.in/id/eprint/1170

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