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SAM, E and Ranilakshmi, S (2023) CUSTOMER RELATIONSHIP MANAGEMENTIN TOURISM SECTOR FOR DEVELOPING SERVICES (with reference to Coimbatore district). CUSTOMER RELATIONSHIP MANAGEMENTIN TOURISM SECTOR FOR DEVELOPING SERVICES (with reference to Coimbatore district) AUTHORS, 23 (1). pp. 604-615. ISSN 1006-8341

SAM, E and Ranilakshmi, S (2022) A COMPARITIVE STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT IN PRIVATE AND PUBLIC SECTOR BANKS - WITH REFERENCE TO COIMBATORE. A COMPARITIVE STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT IN PRIVATE AND PUBLIC SECTOR BANKS - WITH REFERENCE TO COIMBATORE, 35 (2). pp. 249-257. ISSN 0921-5077

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