Geethalakshmi, R (2020) “QUALITY OF WORK LIFE OF EMPLOYEES IN COIMBATORE (with special reference to Industries)”. Aut Aut Research Journal, XI (X). pp. 187-202. ISSN 0005-0601

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Abstract

In the modern scenario, QWL as a strategy of Human Resource Management is
being recognised as the ultimate key for development among all the work systems, not
merely as a concession. This is integral to any organisation towards its wholesome growth.
This is attempted on par with strategies of Customer Relation Management. Over the years,
since industrial revolution, much experimentation has gone into exploiting potential of
human capital in work areas either explicitly or implicitly. Quality of work life is an
environment that promotes and maintains employee satisfaction with an aim to improve
working conditions for labours and organizational effectiveness for employers. In QWL
organizations, work is meaningful and done in a team arrangement. It plays a radical role on
employee work performance and productivity in textile industry. Allowing employees who
have knowledge, skill and experience to participate in decision making make them to work
enthusiastically and give recognition to them in their work which also promotes cooperation
and conflict management, employee commitment, self-efficacy and organizational
effectiveness.

Item Type: Article
Uncontrolled Keywords: Quality of Work Life, Customer relationship management
Divisions: PSG College of Arts and Science > Department of Commerce
Depositing User: Mr Team Mosys
Date Deposited: 30 Jul 2022 03:31
Last Modified: 30 Jul 2022 03:31
URI: http://ir.psgcas.ac.in/id/eprint/1381

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