Divya prabha, D and Mathipurani, V B (2022) Customer Satisfaction Towards Online Food Delivery Systems in Coimbatore. International Journal of Research in Management Studies, 12 (1). pp. 58-65. ISSN 2321-1830

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Abstract

ions that can be installed from the comfort of one's own home and used to order food on the go using a smart phone. Following an investigation of the perceptions of Coimbatore consumers about online food delivery applications, it can be determined that the online meal ordering system has both advantages and disadvantages. Accessibility is the most important argument for using online ordering. According to the findings of this study, internet food delivery applications assist clients in placing orders for meals in a convenient and timely manner. It contains every aspect of the customer's order, allowing it to provide the best possible customer care. User convenience is boosted by the availability of a tracking system. The online meal ordering
system enables the service provider to manage a database and improve the consumer experience while ordering food online. According to the results of the poll, the vast majority of users believe that people prefer online food delivery services because they require less human interaction and that online meal ordering has had an influence on the conventional manner of dining together.

Item Type: Article
Uncontrolled Keywords: Online Food Business, Customer Perception and Coimbatore City
Divisions: PSG College of Arts and Science > Department of Management Sciences
Depositing User: Mr Team Mosys
Date Deposited: 27 Feb 2023 04:33
Last Modified: 27 Feb 2023 04:33
URI: http://ir.psgcas.ac.in/id/eprint/1746

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