Sudhakar, K and Santhosh, V (2024) A Study on Perception of Retailers using Digital Payment System. A Study on Perception of Retailers using Digital Payment System. ISSN 2455-3921

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Abstract

This study offers a comprehensive exploration of the retailer’s perception within E
banking services, drawing insights from a Coimbatore-based investigation. With a focus on
customer behaviors, awareness, security practices, and satisfaction, the study examines a
sample of 200 respondents. Retailers experienced that adopting e-payment leads to increase
the sales based on the customer demand and convenience of doing easy transactions.
Majority of the retailers stated that they are facing some technical errors during payment.
The present study recommended that up gradation of network system and transaction security
is required to boost digital payments for business.

Item Type: Article
Uncontrolled Keywords: Retailers, E-Banking, Behavior, Awareness, Network
Divisions: PSG College of Arts and Science > Department of Commerce
Depositing User: Dr. B Sivakumar
Date Deposited: 17 Feb 2026 07:26
Last Modified: 17 Feb 2026 07:26
URI: https://ir.psgcas.ac.in/id/eprint/2606

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