Anitha, D and Sathya, R (2019) ATM Modes of Banking Transactions and Usage in Coimbatore City. International Journal of Management, Technology And Engineering, IX (I). pp. 1918-1928. ISSN 2249-7455

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Abstract

When banks offer so many and adopt new techniques to satisfy their customers, they should also try to find out if the customers are really satisfied with their customers, whether or not the customers are satisfied with their services. Issues such as providing a proper reception at the counter, taking their time into account, updating their passbooks, quick collection of checks and drafts are considered to be of the utmost importance to most customers. In light of this, the present study has undertaken to evaluate the quality of ATM services to customers.

Item Type: Article
Uncontrolled Keywords: ATM Services, Cash Deposit Machine, Customers Service, technology upgradation.
Divisions: PSG College of Arts and Science > Department of Commerce
Depositing User: Mr Team Mosys
Date Deposited: 04 Mar 2022 08:29
Last Modified: 04 Mar 2022 08:29
URI: http://ir.psgcas.ac.in/id/eprint/568

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